Mercedes-Benz Air Conditioner Drain Hose Recall

Mercedes-Benz has announced that 18392 vehicles have been affected by a Air Conditioner Drain Hose recall.

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Mercedes-Benz Recall Air Conditioner Drain Hose

MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

Check Mercedes-Benz Recalls by VIN

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You can also input your vehicle's identification number (VIN) above to see a list of open recalls for your vehicle specifically.

Where and How to Get Your Mercedes-Benz GLE-Class Air Conditioner Drain Hose Recall Fixed

Asbury Automotive Group is a Fortune 500 dealer group with dealerships all over the United States. All of our Mercedes-Benz dealers will diagnose the Air Conditioner Drain Hose recall and fix it free of charge in accordance with Mercedes-Benz OEM guidelines and instructions.

Please use our quick service scheduler at the top of the page to book an appointment online at a location near you! You can likewise schedule a service appointment here.