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Get more info about the Mercedes-Benz CLS-Class Communication Software Recall and schedule a service appointment to get it fixed.
Mercedes-Benz has announced that 24226 vehicles have been affected by a Communication Software recall.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Click here for a in-depth list of known open undefined>recalls for the Mercedes-Benz CLS-Class.
You can again input your vehicle's identification number (VIN) above to see a list of open recalls for your car.
Asbury Automotive Group is a Fortune 500 dealer group with dealerships all over the United States. All of our Mercedes-Benz dealers will diagnose the Mercedes-Benz CLS-Class Communication Software recall and fix it free of charge in accordance with Mercedes-Benz OEM guidelines and instructions.
Please use our quick service scheduler at the top of the page to book an appointment online at a location near you! You can likewise schedule a service appointment here.
Recalls
No recalls found.