Mercedes-Benz Communication Module Recall

Mercedes-Benz has announced that 1292258 vehicles have been affected by a Communication Module recall.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Mercedes-Benz Recall Communication Module

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

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Where and How to Get Your Mercedes-Benz S-Class Communication Module Recall Fixed

Asbury Automotive Group is a Fortune 500 dealer group with dealerships all over the United States. All of our Mercedes-Benz dealers will diagnose the Communication Module recall and fix it free of charge in accordance with Mercedes-Benz OEM guidelines and instructions.

Please use our quick service scheduler at the top of the page to book an appointment online at a location near you! You can again schedule a service appointment here.