Mercedes-Benz Rearview Camera Software Recall

Mercedes-Benz has announced that 198 vehicles have been affected by a Rearview Camera Software recall.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition"

A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Mercedes-Benz Recall Rearview Camera Software

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall is expected to begin March 22, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Check Mercedes-Benz Recalls by VIN

Click here for a comprehensive list of known open undefined>Mercedes-Benz recalls.

You can also input your vehicle's identification number (VIN) above to see a list of open recalls for your vehicle specifically.

Where and How to Get Your Mercedes-Benz Sprinter Rearview Camera Software Recall Fixed

Asbury Automotive Group is a Fortune 500 dealer group with dealerships all over the United States. All of our Mercedes-Benz dealers will diagnose the Rearview Camera Software recall and fix it free of charge in accordance with Mercedes-Benz OEM guidelines and instructions.

Please use our quick service scheduler at the top of the page to book an appointment online at a location near you! You can likewise schedule a service appointment here.