Mercedes-Benz Software Recall

Read more about the Mercedes-Benz Software recall from Asbury Auto, a fortune 500 company.

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Mercedes-Benz Software Recall

Mercedes-Benz has announced that 1292258 vehicles have been affected by a Software recall.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Mercedes-Benz Recall Software

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Check Mercedes-Benz Recalls by VIN

Click here for a comprehensive list of known open undefined>Mercedes-Benz recalls.

You can also input your vehicle's identification number (VIN) above to see a list of open recalls for your vehicle specifically.

Where and How to Get Your Mercedes-Benz C-Class Software Recall Fixed

Asbury Automotive Group is a Fortune 500 dealer group with dealerships all over the United States. All of our Mercedes-Benz dealers will diagnose the Software recall and fix it free of charge in accordance with Mercedes-Benz OEM guidelines and instructions.

Please use our quick service scheduler at the top of the page to book an appointment online at a location near you! You can likewise schedule a service appointment here.

Mercedes-Benz Software Recall

Recalls

No recalls found.

Mercedes-Benz Software Recall

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